Privacy Policy

1. Who We Are

The Tooth Sanctuary is a dental practice located at 222-224 Edgware Road, London NW9 6LG. We are the data controller responsible for your personal information. You can contact us at info@thetoothsanctuary.co.uk or by calling 020 8205 6690.

2. What Data We Collect

We collect personal information you provide when booking appointments, submitting contact forms, or registering as a patient. This may include:

• Full name and date of birth
• Email address and phone number
• Postal address
• Dental and medical health information
• NHS registration details (where applicable)

3. How We Use Your Data

Your data is used solely to provide dental services, communicate about appointments, process NHS claims, and respond to enquiries. We do not sell your data to third parties, and we will never use it for unsolicited marketing without your explicit consent.

4. Data Retention

Patient records are retained in accordance with NHS guidance — typically 10 years for adult patients and until the patient reaches age 25 for records created during childhood.

5. Your Rights (UK GDPR)

Under the UK General Data Protection Regulation, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Object to or restrict how we process your data
• Data portability — receive your data in a structured format

To exercise any of these rights, contact us at info@thetoothsanctuary.co.uk.

6. Cookies

This website uses essential cookies only, required for basic functionality. No tracking or advertising cookies are placed without your consent. You can manage cookies in your browser settings at any time.

7. Third Parties

We use trusted third-party services (including our patient booking portal) that process data on our behalf under strict data processing agreements. These partners are GDPR compliant and do not use your data for any purpose beyond providing the service.

8. Complaints

If you believe your data has been mishandled, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.